ERP Support Coordinator – Hemel Hempstead
Newstaff Employment is hiring an experienced ERP Support Coordinator to join a dynamic, forward-thinking business based in Hemel Hempstead. This is a fantastic opportunity for someone with a strong background in Priority Software to play a key role in maintaining and optimising a critical business system across departments.
📍 Location: Hemel Hempstead
💷 Salary: £30,000 – £40,000 per annum
⏰ Working Hours: Monday to Friday, on-site
📌 Job Type: Full-time, Permanent
Key Responsibilities
- Provide first-line support for Priority ERP users, resolving system issues promptly
- Liaise with IT and external providers to troubleshoot and resolve technical problems
- Monitor ERP system performance and proactively identify areas for improvement
- Deliver user training sessions and create clear user guides and support documentation
- Gather feedback from departments to coordinate enhancements or system modifications
- Manage testing cycles, capturing and reporting any issues or negative outcomes
- Coordinate with external ERP support for updates, customisations, and system upgrades
- Identify opportunities for system optimisation and process improvements
- Conduct regular audits to ensure data integrity and system accuracy
- Implement best practices in ERP usage and data management
- Support the Operations Director with additional duties as required
Essential Skills & Experience
- Proven experience as a power user or coordinator of Priority Software
- Strong technical troubleshooting and analytical abilities
- Excellent communication and interpersonal skills
- Confidence working across departments and with external partners
- Ability to manage multiple tasks and prioritise effectively
- Experience in documentation and delivering training
- Project management skills would be advantageous
Why Join?
- Be part of a modern, collaborative, and supportive team
- Gain exposure to cross-functional projects with real impact
- Opportunity to shape how the business uses its ERP system
- Competitive salary with long-term career growth potential
- On-site role offering hands-on involvement and team engagement
How to Apply
If you’re interested in this IT job in Hemel Hempstead, don’t wait—apply today! A friendly Newstaff Recruitment Agency team member in Hemel Hempstead will contact you shortly.
If you have any questions or need more information, please contact Laura at 01582 877 002 or send your CV to laura.keating@newstaffemployment.co.uk.
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