Guest Services Assistant

Location: St Albans, Hertfordshire, England

£9.50 - 9.50 per hour

Job title- Guest Service Assistant

Reporting to- Senior Guest services Manager

Pay Rate- £9.50 per hour

Here at Newstaff Employment Services we are recruiting on behalf of a well-established business based in St Albans London Colney.

We are looking for a candidate to work within a well-established hotel business to help and support as a guest services Assistant. We are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.


  • checking in guests
  • Supporting guests with any questions
  • Bar service
  • General cleaning duties
  • Light food preparation

The successful applicant for this role will deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.

Full training will be provided. The ideal candidate will be flexible to the hotel’s working pattern of 5 shift per week Monday to Sunday. Working hours are 07.00am – 3.00pm or 3.00pm – 11.00pm.

Our award-winning team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service!

You will have access to a great benefits package:

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday and work anniversaries
  • Perkbox discounts
  • Pension
  • Free meals on duty

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  • Industry:
  • Job Type: Permanent
  • Hours: Full-Time
  • Country: United Kingdom
  • County: Hertfordshire
  • Reference: GSA