Sales and Customer Service Executive

Location: Leighton Buzzard, Bedfordshire, England

£20k - 23k per year

Newstaff Employment Services are recruiting on behalf of our client for a Sales and Customer Service Executive. 

The requirements would be:

  • Telesales – B2B cold calling to introduce potential customers to their client

  • Telesales – B2B ‘warm calling’ to re-introduce / reactivate customers whom they have dealt with in the past

  • Provide quotations by phone and email

  • Update and maintain customers details on their CRM system

  • Researching potential customers using existing internal resources & internet

  • General customer services function to include:-

  • Management of incoming customer enquiries & queries

  • Problem solving

  • Possible external face to face sales visits

  • Any other duties commensurate with the position.

My client is looking for a candidate with excellent communication and customer service skills with a real passion for developing strong relationships with their customers.    

A real team player with a confident and adaptable approach, possessing a keen eye for detail and excellent organisational skills.

They are looking for:

  • Minimum of 2 years telesales experience (essential)

  • Experience in using a CRM system (SUGAR preferred)

  • Knowledge of the Freight Forwarding industry would be advantageous but not essential

  • Proficient in the use of Microsoft Office Package – Word, Excel, Powerpoint etc.

  • GCSE in English and Maths (Grade C and above)

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  • Industry:
  • Job Type: Permanent
  • Hours: Full-Time
  • Country: United Kingdom
  • County: Bedfordshire
  • Reference: SELEXEC001