Vehicle Service Advisor in Kings Langley

Location: Kings Langley, Hertfordshire, England

£23k - 28k per year + Benefits

Newstaff Recruitment Agency in St Albans is currently looking for a Vehicle Service Advisor on behalf of our client based in Kings Langley.

Vehicle Service Advisor in Kings Langley

Salary: £23,000 – £28,000 per annum depending on experience, plus benefits.
Location: Kings Langley, Hertfordshire

Main Responsibilities:

  • Book in machines and vehicles, ensuring appointments are convenient for both customers and the company, and align with workshop capacity.
  • Produce accurate job cards, invoices, and related customer information, providing relevant details to both the workshop and customers.
  • Liaise with the parts department to ensure parts availability and keep customers informed.
  • Inform customers about the progress of each job and obtain authority for any additional work before completion.
  • Collect any money or signed authority due before releasing a vehicle or machine and process promptly.
  • Provide customers with explanations of all work carried out and recommendations, identifying upselling opportunities to enhance the customer experience.
  • Respond to telephone and written enquiries promptly, courteously, and efficiently.

Skills Required:

  • Strong administrative experience is essential.
  • Some technical knowledge would be advantageous but not essential.
  • Ability to work well under pressure, handle conflicting demands, identify priorities, and schedule work appropriately.
  • Friendly yet professional manner, demonstrating integrity, discretion, and objectivity.
  • Maintain strong working relationships with colleagues, customers, and manufacturers.

Benefits:

  • Holiday entitlement: 24 days per year plus 8 bank holidays
  • Pension: 3% employee contribution and 7% employer contribution
  • Life Assurance including the dependent’s pension
  • Free on-site staff car parking
  • Ongoing training as required

Hours:

  • Monday to Thursday: 8:00 am – 5:30 pm
  • Friday: 8:00 am – 5:00 pm (1-hour lunch break)
  • Saturday: 8:00 am – 12:00 pm (on a rota basis only)

If you are interested in this job in Kings Langley, don’t hesitate, and apply today. A member of the Newstaff Recruitment Agency team in St Albans will contact you shortly. Additionally, if you have any questions or concerns, you can contact Anne Marie on 01727 864 777 or email your CV to annmarie.harrington@newstaffemployment.co.uk. Furthermore, if you’re searching for similar jobs in Kings Langley, check out our website at www.newstaffemployment.co.uk. Also, don’t forget to give us a like on Facebook @newstaffemployment so that you can stay up-to-date with all the latest job postings. We add new jobs daily!

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  • Industry:
  • Job Type: Permanent
  • Hours: Full-Time
  • Salary Benefits: Benefits
  • Country: United Kingdom
  • County: Hertfordshire
  • Reference: AMH/KL-SERADV