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Service Advisor – Automotive

Newstaff Employment Services is recruiting for an experienced Service Advisor on behalf of our client based in Kings Langley, Herts.
 
Previous experience working as a Service Advisor in a dealership is required.
 
Main tasks:
  • Book in machines & vehicles, ensuring appointments are convenient for the customer and the company and are in line with workshop capacity.
  • Produce accurate job cards, invoices and related customer information, providing relevant information to both the workshop and customers.
  • Liaise with the parts department to ensure parts availability, keeping customers informed.
  • Inform customers on the progress of each job, ensuring authority for any additional work before this is completed.
  • What we’re looking for:
  • As you will be working closely with the Service Team and the relevant manufacturers some technical knowledge would be an advantage
  • Strong administrative experience is essential
  • Ability to work well under pressure, handle conflicting demands, identify priorities and schedule work appropriately
  • A friendly but professional manner and able to demonstrate integrity, discretion and objectivity
  • Able to maintain strong working relationships with colleagues, the customer base and the manufacturers.  

Hours: Monday to Friday full time office hours and some Saturdays mornings 8 am to 12 noon

Salary: £25,000 pa to £26,000 pa + Company Pension + Benefits

Interested? Please call Anne Marie on 01727 864777 or email CV to annemarie.harrington@newstaffemployment.co.uk

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