Operations Manager – Milton Keynes
Newstaff Employment is hiring an experienced Operations Manager in Milton Keynes to join a trusted B2B and e-commerce supplier of professional tools and equipment. From globally recognised brands like Makita, Milwaukee, and DeWalt to their in-house labels WellCut® and ToughMaster®, this is your chance to play a key role in a growing and dynamic company.
📍 Location Milton Keynes
💷 Salary £45,000 – £50,000 depending on experience + performance bonus
⏰ Working Hours Monday to Friday, 8:00 am – 4:30 pm
📌 Job Type Full-time, office-based
Please note: Applications submitted via third-party websites (except jobfindr & Reed) are not processed. To ensure your application is reviewed, please apply directly through our official website at: https://www.newstaffemployment.co.uk/job/operations-manager-in-milton-keynes/
Key Responsibilities
- Manage end-to-end warehouse operations: goods-in/goods-out, stock control, fulfilment, and distribution.
- Lead and develop the Customer Service and Returns teams to deliver outstanding customer satisfaction.
- Analyse supplier and courier performance, negotiating improved commercial terms.
- Monitor and control operational costs while implementing cost-saving and process improvement initiatives.
- Oversee seamless movement of goods for both third-party and in-house brands (WellCut® and ToughMaster®).
- Develop KPIs and report performance metrics to the Managing Director.
- Collaborate with Purchasing and Marketing to maintain stock levels and support sales campaigns.
- Drive a high-performance, accountable team culture.
- Ensure compliance with health & safety and regulatory standards.
Essential Skills & Experience
- Proven experience in operations, logistics, or warehouse management, ideally within eCommerce or trade retail.
- Strong leadership skills with a collaborative, hands-on approach.
- Track record of optimising operations and reducing costs across multiple departments.
- Good understanding of multi-channel sales platforms (Amazon, eBay, websites, etc.).
- Proficiency in ERP systems and Excel for operational analysis and reporting.
- Experience managing supply chains for branded and private-label products.
Why Join?
- Competitive salary + performance-based bonus
- 30 days annual leave + birthday leave + loyalty days
- Contractual sick pay
- Company pension scheme
- Employee discounts on products
- Free on-site parking
- Supportive, team-oriented environment
- Regular team events and social activities
- Career growth opportunities in a fast-growing business
How to Apply
Interested in this job in Milton Keynes? Don’t hang about—send us your CV and one of our friendly team members at Newstaff Recruitment in Milton Keynes will be in touch soon.
Do you have any questions or require additional information? Feel free to contact Nikki at 01908 087 154 or email your CV to nikki.radford@newstaffemployment.co.uk.
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