Office Administrator – St Albans

Office Administrator – St Albans

Newstaff Employment is currently recruiting an Office Administrator for an established industrial business based in St Albans, Hertfordshire. This full-time office administration and customer service role involves processing sales orders, handling telephone and email enquiries, maintaining customer records, and supporting daily business operations. You will also use Microsoft Word and Excel to complete general administrative tasks. Previous office administration experience would be advantageous, although full training can be provided for the right candidate.

Location: St Albans, Hertfordshire
Salary: £13.00 per hour plus accrued holiday pay
Working Hours: Monday to Friday, 9:00 am–5:30 pm
Job Type: Full-time / Office Administration

Please note: We do not process applications submitted via third-party websites (except jobfindr, Reed, and Workable). To ensure we review your application, please apply directly through our official website.

Key Responsibilities

• Answer incoming telephone calls professionally.
• Respond to customer telephone enquiries.
• Handle incoming email and internet enquiries.
• Process customer sales orders accurately.
• Enter and update customer information.
• Maintain accurate sales order records.
• Respond to customer queries promptly.
• Provide friendly and professional customer service.
• Complete general office administration duties.
• Prepare and update business documents.
• Maintain organised filing and record systems.
• Use Microsoft Word to prepare documents.
• Use Microsoft Excel for basic administrative tasks.
• Support colleagues with daily office activities.
• Check information for accuracy and completeness.
• Help ensure the office runs smoothly and efficiently.

Essential Skills & Experience

• You have good organisational and administrative skills.
• You are confident answering telephone calls.
• You have good written and verbal communication skills.
• You can provide professional customer service.
• You are comfortable using computers and office software.
• You have good attention to detail.
• You can enter and maintain information accurately.
• You can manage several administrative tasks.
• You can prioritise your workload effectively.
• You are reliable, punctual, and professional.
• You can work independently when required.
• You work well as part of an office team.
• You have a positive attitude and willingness to learn.
• Previous office administration experience would be advantageous.
• Previous sales order processing experience would be beneficial.
• Knowledge of Microsoft Word and Excel would be advantageous.
• Full training can be provided for the right candidate.

Why Join?

• Earn £13.00 per hour.
• Receive accrued holiday pay.
• Work Monday to Friday.
• Benefit from regular 9:00 am–5:30 pm working hours.
• Gain experience in office administration and customer service.
• Develop your sales order processing and data entry skills.
• Use Microsoft Word and Excel in a professional office environment.
• Receive training and support where required.
• Join an established industrial business.
• Work in a varied, office-based administrative role.

How to Apply

Interested in this admin job in St Albans? Don’t hang about—send us your CV, and one of our friendly team members at Newstaff Recruitment Agency St Albans will be in touch soon.

Do you have any questions or require additional information about our current warehouse vacancies? Feel free to contact Laura at 01582 877002 or email your CV directly to [email protected].

Want to explore more options? Head over to our latest St Albans jobs page to browse fresh roles posted daily, or follow us on Facebook at @newstaffemployment. If this isn’t the perfect fit, you can register directly on our website to be notified of future opportunities.

Reference: 9E171B4A28